Legal Notices
Last updated: November 7, 2025
Welcome to Assistants On Call. By using our website and services, you agree to the following terms and conditions. Please read carefully.
1. Terms of Service
Service Description:
Assistants On Call provides virtual assistant (VA) services, including administrative support, scheduling, research, email management, and related tasks. Services do not include legal, financial, or medical advice unless explicitly stated.
Eligibility:
Clients must be at least 18 years old or legally able to enter contracts in their jurisdiction.
Payment and Billing:
All fees for services are outlined in your service agreement or invoice. Payments must be made via the accepted methods and within the stated time. Late payments may incur additional fees. Refunds are subject to our Refund Policy.
Client Responsibilities:
Clients are responsible for providing necessary access, information, and instructions for the VA to perform tasks efficiently.
Limitation of Liability:
Assistants On Call is not liable for indirect, incidental, or consequential damages arising from the use of our services. We are not responsible for losses, delays, or errors caused by third-party tools or platforms.
Termination:
Either party may terminate services at any time with notice. Outstanding payments for completed work remain due upon termination.
Modifications:
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website.
2. Privacy Policy
Information We Collect:
We may collect personal information, such as your name, email address, phone number, and payment details. We may also collect information automatically through cookies and website analytics.
How We Use Information:
We use your information to provide services, communicate with clients, process payments, and improve our services.
Data Sharing:
We do not sell your information. Information may be shared with trusted third-party service providers (e.g., payment processors, scheduling tools) as necessary to perform services.
Data Security:
We implement reasonable measures to protect client data. However, no method of electronic transmission is completely secure.
Client Rights:
You have the right to access, correct, or request deletion of your personal data. Contact us at erin@virtualaoc.com
for privacy requests.
3. Disclaimer
No Guarantee of Results:
While we strive to provide high-quality virtual assistant services, we do not guarantee specific outcomes, business results, or income.
Third-Party Tools:
We may use third-party software or platforms to complete tasks. We are not responsible for issues caused by these tools.
Professional Advice:
Our services do not constitute legal, financial, or medical advice unless otherwise agreed in writing. Always consult a licensed professional for advice in these areas.
4. Intellectual Property
Our Content:
All materials, logos, images, and content on this website are owned by Assistants On Call and are protected by copyright and intellectual property laws.
Client Content:
Work created for clients becomes their property upon full payment, unless otherwise agreed in writing.
Use Restrictions:
You may not copy, distribute, or reproduce content from our website without prior written permission.
5. Contact Information
For questions or concerns regarding these legal notices, please contact:
Email: erin@virtualaoc.com
Address: Union, Kentucky